Frequently Asked Questions

Question: I’m nervous about starting counselling / coaching. Is that normal?

Answer: It’s totally normal! It can feel intimidating to sit with someone and talk about how you feel, and that fear can feel overwhelming. Taking steps to seek help for the challenges we face is a huge step. It takes courage to realize we can’t face our issues alone.

This is a space where you can be yourself and feel safe from judgement, including feeling nervous. I’m committed to finding a way to care for your nervousness and ensure sessions are as comfortable as possible.

I’m here if you want to talk about it during a free phone consultation.

Question: How do I know if you are the right person to help me?

Answer: Take your time to read through my website. If you feel like I may be a good fit based on what you are reading, and you are aged 18 years or over, you can get in touch using the form on the contact me page.

During the free Discovery Call, you can ask me any questions you may have. I'll ask you some questions, you’ll be able to share what’s going on for you, and I can share my ideas around how I could help you.

Question: ​​How do you take payment?

Answer: You can pay me through BACS bank transfer.

Question: When are sessions usually available?

Answer: I usually have sessions available Thursday daytimes (between 10 am and 5 pm).

Question: How long will counselling take?

Answer: You might be asking about how long therapy will take because you want relief fast. If this is true for you, I want you to know that on average, my new clients start seeing improvements after the first few sessions. By that point, they feel like they have learned some ways to manage challenging stuff in their lives a bit better.

The total length of therapy varies from client to client. Some of my clients find 6-12 weeks to be enough to resolve immediate challenges, while other clients feel more supported by longer-term therapy. We will work together to find the length of time that works for you.

I aim to be able to support you in ways which work for both of us, and regular weekly sessions enable this support. Sessions are normally scheduled for the same time and day each week.

Question: Can I meet with you in person or online?​

Answer: I currently work online through zoom with clients. When I work online, I use a webcam and an application called Zoom, which allows us to talk and see each other in real-time. I will send you a meeting link and password by email so that you can access the sessions each week. Online sessions mean you don't need to travel to me, saving you time and transport costs, and we can also keep sessions going if you tend to work away on location regularly. You can have sessions in the comfort of your home, meaning it is accessible to many people, as long as you have a webcam either on your phone or through a laptop or computer. This means we can meet from wherever you are in the UK or Europe.

Question: What can I expect during the first session of counselling?

Answer: Overall, you can think of the first session as a free-flowing conversation where we start getting to know each other. I’ll invite you to share more about yourself, and we can also talk about what’s worked or not worked for your mental health in the past.

Some questions that I like to ask during a first session include -

What brought you to therapy?

Have you gone to therapy before? How did that go?

What goals would you like to reach by going to therapy?

You can ask me questions as well. You might be curious about my training or what sessions will be like. The most important part of a first session is that you see if you feel I’m a good fit for you. If you feel safe, accepted, and comfortable with me, we can discuss if you’d like to meet again.

Question: What if I don’t want to talk about something?

Answer: It’s ok if you don’t feel ready to share everything. During our sessions, if you don’t want to talk about something, you don’t have to. It’s my job to give you space to slowly start to work through the tough stuff. Gradually and at a pace that feels comfortable to you, you can share what you feel ready to share.

You can also share with me that you are nervous to open up about something and we can talk about that too. Whatever is present for you. Whatever you are going through. Bring that to the session and we can explore that together.

Question: Does what we talk about in counselling remain confidential?

Answer: It can be concerning feeling like things you say or do in counselling sessions could “get out.” So I want you to know that unless there is an imminent danger to yourself or someone else, everything you share with me is completely confidential. There are a few exceptions (such as danger to yourself or others) which we will discuss together.

I highly respect your privacy and value your trust.

You can rest assured that you can talk about anything without fear of that information getting out.

If you have specific questions about how confidentiality works, you can ask during your during a free consultation or anytime during our work together.

​​​Question: What if I need to cancel my appointment?

Answer: There is a cancellation policy which we can discuss in detail at our first meeting or at the free consultation.

How do I get started?

Answer: I’m here to talk during a free 20-minute Discovery Call, where you can share what’s going on for you and I can share my ideas around how I can work with you.

Use my 'Contact Me' Page to book your free phone call.

If you are in a crisis situation you may want to contact someone for urgent support, such as the Samaritans:

by email:

by phone: 116 123

or your GP, or your local A&E department.